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RCS AUDIO-SYSTEMS GmbH

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privacy policy

Data Protection Declaration

Dear customer
The protection and security of your personal data is our top priority.
Please review the information below:

 
 
 
1. Name AND ADDRESS OF THE DATA CONTROLLER

The responsible party within the meaning of the EU General Data Protection Regulation (EU GDPR) and other national data protection laws of the EU Member States, as well as other data protection regulations, is:

RCS AUDIO-SYSTEMS GmbH
HRB 25471 Traunstein
Managing Directors: Ulf Laube, Tino Elsner

Gewerbepark Markfeld 5
83043 Bad Aibling, Deutschland

Phone: +49 8061 3501 0
Fax: +49 8061 3501 2901

E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: www.rcs-audio.com

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2. NAME AND ADDRESS OF THE DATA PROTECTION OFFICER

The Data Protection Officer for the Data Controller is:

Andrea Nickel
Gewerbepark Markfeld 5
83043 Bad Aibling, Deutschland

Phone: +49 8061 3501 2204
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

If you have questions about the collection, processing or use of your personal data, the disclosure, correction, blocking or erasure of data and, if applicable, the revocation of consent granted, or any objection to a particular use of the data, please contact our Data Protection Officer.

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3. WHAT DATA IS COLLECTED?
 
3.1 WHEN YOU VISIT OUR WEBSITE

You can visit our website without revealing your identity. Every time you visit our website, your browser automatically sends information to the server of our website. This information is recorded in a log file and stored until it is automatically deleted:

  • IIP address of the requesting computer
  • Date and time of access
  • Visitor locations
  • Duration of the visit
  • Pages visited
  • Downloads
  • The name and URL of the file called up
  • The website from which access was made (referrer URL)
  • Browser used, operating system of the computer and access provider

Please note that when you click on our flip catalogue you shall automatically be redirected to the Flipedia server. However, only the information mentioned above is recorded. No personal data is assigned in this case.

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3.2 WHEN ORDERING FROM OUR SHOP

Only specialist dealers who already have a customer account with us have access to our dealer shop. If you would like to order products from our dealer shop, you must first register. For registration we need the following information:

  • First and last name
  • A user name of your choice
  • A password of your choice
  • Email address
  • Your RCS customer number

If you order through the shop, we need the following information to process your order:

  • Company name
  • Title, first name, last name
  • Email address
  • Billing address and, if applicable, different delivery address
  • Phone numberr

We store this data in your online customer account to enable you to process your orders conveniently in the future. Registered customers with a customer account can also store shopping lists, monitor products and check the status of orders in their customer account. User accounts created are valid within the domain www.rcs-audio.com and www.rcs-audio.de.

Disclosure of data to third parties for contract fulfillment
We shall pass on your personal data to third parties insofar as this is legally permissible and necessary for the processing of contracts. This includes in particular disclosure to transport companies for the purpose of delivering the goods ordered by you or to payment service providers or credit institutions in order to carry out the payment transaction. The data transferred may be used by the third party solely for the purpose for which they were disclosed.

Disclosure of data to third parties for credit checks
Unless payment in advance has been agreed we shall obtain credit information to safeguard our legitimate interests. For this purpose, we pass your data on to Euler Hermes Deutschland, 22746 Hamburg or Bürgel Wirtschaftsinformationen Vertriebsgesellschaft mbH, 90471 Nuremberg to check your creditworthiness. In addition, we also use creditworthiness information that we ourselves have collected in the course of our previous business relationships with you. Your legitimate interests shall be taken into account in accordance with the legal requirements.

Transmission of data to third countries
We only transfer data to places outside the European Union if this is legally required (e.g. obligation to report), if it is necessary for the execution of orders (transport, payment processing) or if you have given us your consent.

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3.3 WHEN REGISTERING FOR AN RCS PRODUCT TRAINING COURSE OR SAA SPECIALIST SEMINAR

When you register for an RCS product training course through our website, we collect the following information:

  • First and last name of the customer
  • First and last names of the participant
  • Email address
  • Phone number
  • Company name
  • Company addresst

Further details such as function or fax number are voluntary and are used for statistical purposes (function) or as an additional contact option (fax number).

By registering, you agree that your data shall be recorded and stored in a list of participants. This storage shall be used to display any delivery and training commitments you may need in the future.

You may object to the storage of this data at any time by sending an informal email to the Data Protection Officer or to This email address is being protected from spambots. You need JavaScript enabled to view it. or you can use our form to delete your personal data.

Disclosure of data to third parties upon registration for SAA Specialist Seminar
The SAA Specialist Seminar is conducted by a third party (Unternehmensberatung Wenzel). Examination and certification for SAA specialisation are carried out by a certification body (TÜV Süd GmbH). When registering for this seminar, the above-mentioned registration data and the references and certificates required for admission to the examination are therefore forwarded by the third-party provider to the certification company for admission to the examination. By registering, you give us your consent for your registration data as well as the references and certificates to be passed on to Unternehmensberatung Wenzel and TÜV Süd GmbH.

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3.4 IF CONTACT IS MADE VIA THE EMAIL ADDRESS GIVEN ON THE WEBSITE

On this website we provide a general email address for contact and the email addresses of your contact persons at RCS AUDIO-SYSTEMS GmbH. If you contact us via one of these email addresses, the user's personal data transmitted by email shall be stored.

This data shall not be disclosed to third parties in this context. The data is used exclusively for responding to the enquiry.

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3.5 WHEN APPLYING FOR OUR JOB VACANCIES

Our vacancies are advertised on our website, but we offer no standardised online application procedure. As a rule, application documents are sent by post or email. The Data Controller responsible for this collects and processes applicants' personal data solely for the purpose of handling the application procedure. Processing may also be carried out electronically. This is particularly the case if an applicant sends the necessary application documents by electronic means, for example by email. If the person responsible concludes an employment contract with an applicant, the data transmitted shall be stored for the purpose of processing the employment relationship in compliance with the statutory provisions.

If the controller does not conclude an employment contract with the applicant, the application documents shall be automatically deleted two months after notification of the decision of refusal, provided that no other legitimate interests of the Data Controller stand in the way of deletion. Other legitimate interests in this sense are, for example, a burden of proof in proceedings under the German General Equal Treatment Act (AGG).

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4. USE & STORAGE OF YOUR DATA

We store and use your personal data exclusively for processing your order, for registration for our training courses or for contacting us when you send us an email. If desired, we send advertising material (catalogue, flyer, newsletter) to the postal or email address you specify. Consent to the delivery of advertising material can of course be revoked at any time. If you are a customer of ours, the ordering process requires you to create a customer account with us before placing your first order or to provide personal data such as your name, your email address and your shipping address when placing your order. We store this data in your online customer account to enable you to process your orders conveniently in the future. Registered customers with a customer account can also store shopping lists, monitor products and check the status of orders in their customer account. User accounts created are valid within the domain www.rcs-audio.com and www.rcs-audio.de.

Provided that your personal data is no longer required for execution of any contract or for the purposes stated in this Data Protection Declaration, we shall block your data and destroy it after expiry of the retention periods under commercial and tax law.

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5. LEGAL BASIS FOR THE USE OF YOUR DATA

We process your personal data according to the requirements of the European General Data Protection Regulation (EU GDPR) and the Federal Data Protection Act (BDSG).

Insofar as we obtain the consent of the data subject for processing personal data, Art. 6 para. 1 a) of the EU General Data Protection Regulation (GDPR) serves as legal basis.

In processing personal data necessary for performance of a contract to which the data subject is a party, Art. 6 para. 1 b) GDPR applies as the legal basis. This also applies to processing operations that are necessary for carrying out pre-contractual measures.
Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 c) of the GDPR applies as the legal basis.

In the event that vital interests of the data subject or another natural person require a processing of personal data, Art. 6 para. 1 d) of the GDPR applies as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 f) GDPR applies as the legal basis for processing.

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6. RIGHT TO REVOCATION AND RIGHT TO OBJECT

Right to revocation
You have the option to revoke your consent to the processing of personal data at any time. All personal data stored when establishing contact with us shall in this case be erased.

Right to object
Insofar as the processing of personal data concerning you is carried out on the basis of Art. 6 para. 1 e) or f) of GDPR, you have the right to object to the processing of this data at any time for reasons arising from your particular situation. We shall then no longer process your personal information unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.

Please contact our Data Protection Officer by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or to This email address is being protected from spambots. You need JavaScript enabled to view it. or use our form.

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7. RIGHTS TO BE INFORMED, TO RECTIFICATION, TO CANCELLATION, TO DATA PORTABILITY OR TO RESTRICT PROCESSING

According to the GDPR, you always have the

  • Right to be informed
    You have the right to request information about the personal data stored about you.
  • Right to rectification
    You have the right to request immediate rectification and/or completion of the personal data concerning you.
  • Right to restrict processing
    You have the right to request that processing of your personal data is restricted if you dispute the accuracy of the data, if the processing is unlawful but you refuse to have it deleted and we no longer need the data but you need it to assert, exercise or defend legal claims, or if you have filed an objection to its processing.
  • Right to erasure
    You have the right to request the erasure of your personal data stored by us, provided it is not necessary to exercise of right to freedom of expression and information, and that processing is not necessary for fulfilment of a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
  • Right to be informed
    If you have exercised your right to correction, erasure or to restrict processing, we shall inform all recipients to whom the personal data that concerns you has been disclosed of this correction or erasure or restriction on processing, unless this proves impossible or involves disproportionate effort.
  • Right to data portability
    You have the right to have personal data that you have provided us handed over to you or to a third party in a structured, common and machine-readable format. If you require the direct transfer of data to another Data Controller, this shall only take place to the extent that is technically feasible.

the personal data stored by us relating to you.

Please contact our Data Protection Officer by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or to This email address is being protected from spambots. You need JavaScript enabled to view it. or use our form.

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8. RIGHT TO APPEAL

Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you reside, work or where the infringement is suspected, if you believe that the processing of personal data that concerns you is in contravention of GDPR.

The supervisory authority with which the appeal has been filed shall inform the appellant of the status and results of the appeal, including the possibility of a judicial remedy under Art. 78 GDPR.

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9. Newsletter

When you register for our newsletter your first name, last name and email address shall be used, with your consent, for the purpose of communication. The newsletter shall be sent by RCS AUDIO-SYSTEMS GmbH.

Your consent to receive a newsletter by email may be revoked at any time. In each newsletter, you shall find a link which allows you to revoke your consent.

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10. Cookies

Our website uses cookies. The acceptance of cookies is not a requirement to visit our websites. However, we would like to point out that it is only possible to login, to use the shopping basket function and to order products when cookies are activated. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. If a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a distinctive character string that enables unique identification of the browser when the website is accessed again.

We use cookies to make our website more user-friendly. Some elements of our website require that the browser's accessing can be identified even after changing the page.

The following data is stored and transmitted in the cookies:

  • Language settings
  • Items in basket
  • Login data
  • History of the last pages accessed (watch list)

We also use cookies on our website to analyse user surfing behaviour. The following data can be transmitted in this way:

  • Search terms entered
  • Frequency of page views
  • Visit history
  • Use of website functions

The user data collected in this way is pseudonymised using technical means. It is therefore no longer possible to assign the data to the accessing user. The data is not stored together with the user's other personal data.

When accessing our website, the user is informed of the use of cookies for analytical purposes and his/her consent to the processing of personal data used in this context is obtained. In this connection, reference is also made to this Data Protection Declaration.
RCS AUDIO-SYSTEMS GmbH uses cookies from third-party providers (so-called third party cookies), e.g. Google Analytics.

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11. Google Analytics, Google Maps And 1&1 WEB ANalytics

Our web pages use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google is subject to and certified under the Privacy Shield Agreement between the European Union and the USA. Google therefore undertakes to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry:
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google Analytics uses so-called "cookies", which are text files stored on your computer that enable the analysis of the way in which you use the website. The information generated by the cookie about your usage shall generally be transmitted to a Google server in the USA and stored there. However, if IP anonymisation is enabled on this website, your IP address shall first be truncated by Google within the member states of the European Union or other states party to the agreement on the European Economic Area. Only in exceptional cases shall the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google shall use this information to evaluate your use of the website, to compile reports about website activity, and to provide the website operator with other services related to website activity and internet usage.

The IP address that your browser transmits within the scope of Google Analytics shall not be associated with any other data held by Google. You can prevent the use of cookies by selecting the appropriate settings on your browser; however, we should like to point out that if you do this, you may not be able to access all functions provided on this website. Furthermore, you can prevent the collection of data generated by the cookie and related to the usage of the website (including your IP address) and the processing of the data by Google by downloading and installing the browser plugin available under the following link

This website uses Google Maps API, a map service of Google Inc. "("Google"), to display an interactive map and to create maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

By using Google Maps, information about your use of the website (including the IP address) may be transmitted to a Google server in the United States and stored there. Google may also pass on the information collected through Maps to third parties insofar as this is required by law or as far as third parties may process the data on Google's behalf. Google shall not under any circumstances associate your IP address with any other data held by Google. However, it would be technically possible for Google to identify at least individual users based on the data collected. It is possible that personal data and personal profiles of users of the Google website could be processed for other purposes over which we cannot and do not have any influence.

You have the option to disable the Google Maps service in order to prevent data transfer to Google by disabling JavaScript in your browser. However, we would like to point out that in this case you shall not be able to use the map display function on our website.

You can find the Google Privacy Policy & Additional Terms of Use for Google Maps at
https://www.google.com/intl/en_en/help/terms_maps.html

You can find more detailed information on Terms of Use and Privacy Policy at
http://www.google.com/analytics/terms/us.html or at https://policies.google.com/privacy?hl=en

We also use the web analytics tool of our provider 1&1 on our website to analyse the surfing behaviour of our users. The following data is stored and evaluated:

  • Two bytes of the IP address of the user's accessing system
  • The web page called up
  • The website from which the user has called up the website accessed (referrer)
  • The subpages called up from the website that is accessed
  • The time spent on the website
  • The frequency with which the website is accessed
  • Visitor location (IP Masking)
  • Browser version, operating system

The software runs exclusively on the servers of our website. The personal data of users is only stored there. Your data shall not be disclosed to third parties.

Please note that on this website Google Analytics has been extended by the code "anonymizeIp" in order to ensure an anonymous collection of IP addresses (known as IP masking).

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12. NOTE ON SOCIAL PLUGINs

Our website uses so-called social plugins ("plugins") of the Facebook and Google social networks and the Twitter micro-blogging service. These services are offered by the companies Facebook Inc., Google Inc. and Twitter Inc. .

Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA
An overview of Facebook plugins and their appearance can be found here:
https://developers.facebook.com/docs/plugins

Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
An overview of the Google plugins and their appearance can be found here:
https://developers.google.com/+/web/

Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA
An overview of the Twitter buttons and their appearance can be found here:
https://twitter.com/about/resources/buttons

When you visit a page of our website that contains a social plugin, your browser makes a direct connection to the servers of Facebook, Google or Twitter. The content of the plugin is transmitted by the provider directly to your browser and integrated into the web page. By integrating the plugin, the provider receives the information that your browser has accessed the corresponding page of our website, even if you do not have a profile with the relevant supplier or are not currently logged in. This information (including your IP address) shall be transmitted from your browser directly to a server belonging to the provider in the US and stored there.

If you are logged in to one of the services, the providers can directly associate the visit to our site with your profile on Facebook, Google+ or Twitter. When you interact with the plugins, for example by pressing the "Like", " +1" or "Tweet" button, the corresponding information is also transmitted directly to a server belonging to the provider and stored there. The information shall also be published on the social network or on your Twitter account and shall be displayed there to your contacts.

For the purpose and scope of data collection and further processing and use of data by the providers, as well as your rights and settings options to protect your privacy, please see the privacy policies of the providers.

If you do not want Google, Facebook or Twitter to associate the data collected from our website directly with your profile in the respective social network, you must log out of the respective network before visiting our website. You can completely block the loading of plugins with add-ons for your browser, e.g. using the "NoScript" script blocker (http://noscript.net/).

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13. DATA SECURITY

We take all necessary organisational, contractual and technical security measures in accordance with the state of the art in order to ensure that the regulations of data protection laws are observed and thus to protect the data processed by us against accidental or intentional manipulation, loss or destruction, and against access by unauthorised persons.

The security measures include in particular the encrypted transmission of data (SSL) between your browser and our server.

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14. STATUS AND CHANGES TO THE DATA PROTECTION DECLARATION

We reserve the right to change this Data Protection Declaration in order to adapt it to a changed legal situation or a change in data processing. If the user's consent is required, the changes will only be made with their consent.

This Data Protection Declaration is valid as of May 2018.